Refund policy

REFUND & RETURN POLICY


All Sales Are Final

Due to the nature of our products, all items sold are non-returnable and non-refundable once shipped.


 

Order Cancellation

Orders may only be canceled within 1 hour of placing the order. After this time, orders are processed immediately and cannot be canceled or modified.

 


Returns & Exchanges

We do not accept returns or exchanges for the following reasons:

  • Change of mind
  • Incorrect size, fit, or preference
  • Shipping delays caused by the courier
  • Incorrect address provided by the customer

 

Exceptions (Damaged or Incorrect Items Only)

We only offer a replacement or refund under the following conditions:

  • The item arrived damaged, or
  • The wrong item was received

To qualify:

  • You must contact us within 24 hours of delivery
  • You must provide clear photo or video evidence

If your request is approved, we will:

  • Send a replacement at no additional cost, OR
  • Issue a refund at our discretion

Shipping Responsibility


  • We are not responsible for lost or delayed packages once handed over to the courier
  • Customers are responsible for providing the correct shipping address
  • Any reshipping costs will be the customer’s responsibility


Fraud & Abuse Protection

We reserve the right to deny any request that:

  • Does not meet the conditions outlined above
  • Is submitted outside the required timeframe
  • Shows signs of misuse, abuse, or fraudulent activity



Contact Information

For any questions or claims, please contact youniqueskin.info@gmail.com